FAQ
How long does shipping take?
Orders ship same-day when placed before 3PM. After that, U.S. delivery takes 5–8 business days; international delivery takes 7–21 business days. Free shipping on all orders.
Can I return or exchange an item?
We don't accept returns or exchanges for change of mind, incorrect size selection, or fit preference — check the size guide on each product page before ordering. If your item arrives defective or wrong, we'll make it right (see below).
My item arrived damaged or wrong — what now?
Contact us within 48 hours of delivery with your order number and clear photos. If approved, we'll send a replacement or issue a refund to your original payment method.
How do I track my order?
Tracking is emailed to you as soon as your order ships.
Can I change my shipping address after ordering?
Contact us the same day you place your order, before it ships. Once an order is processed or shipped, we can't make changes.
Do you ship internationally?
Yes. International customers are responsible for any customs duties, taxes, or import fees applied on arrival.
My package never showed up — what do I do?
Once your order leaves our hands, it's with the carrier. We're not responsible for delays, lost, or stolen packages after shipment — but reach out and we'll help however we can.
Still have questions?
Email us at possessionlessapparel@gmail.com and we'll get back to you.